PLEASE READ THESE TERMS CAREFULLY BEFORE ACCESSING OR USING THE SERVICES.
Elder Fleet Supply Solutions Private Limited (hereinafter referred to as ‘Elder Cabs’ or ‘eldercabs.com’ or ‘we’ or ‘us’) is a company registered
under the Companies Act, 1956.
Your access and use of the Services constitutes your agreement to be bound by these Terms, which establishes a contractual relationship between you and Elder Cabs.
If you do not agree to these Terms, you may not access or use the Services. These Terms expressly supersede prior agreements or arrangements with you. Elder Cabs
may immediately terminate these Terms or any Services with respect to you, or generally cease offering or deny access to the Services or any portion thereof, at any
time for any reason.
Supplemental terms may apply to certain Services, such as policies for a particular event, activity or promotion, and such supplemental terms will be disclosed to you in connection with the applicable Services. Supplemental terms are in addition to, and shall be deemed a part of, the Terms for the purposes of the applicable Services. Supplemental terms shall prevail over these Terms in the event of a conflict with respect to the applicable Services.
Elder Cabs offers a technology platform on www.eldercabs.com forms.
Elder Cabs’s Technology platform is an enabling platform for a consumer to connect with a third party, independent valid permit holder drivers or vehicle operators known as The Transport Service Provider hereinafter referred as TSP. Once TSP accepts a request, customer is notified with the details of TSP through sms or WhatsApp or Mobile application. Elder Cabs shall do all the reasonable efforts to connect you with a TSP & the services are subject to the availability of TSPs in or around your location at the moment of your request for transportation services.
By using this website and/or Mobile Application or user of the service through The CC you hereby acknowledges that (Elder Cabs) is not a transport services provider. It is up to the TSP to offer transportation services, which may be requested through the use of the Website, Application or CC. Elder Cabs only acts an intermediary between you and the TSP. The user has to note that TSP is your service provider and therefore it is subjected to the contract between YOU and the TSP. Elder Cabs shall never be a party to such contract.
User(s) means any individual or business entity/organization that legally operates in India or in other countries, uses and has the right to use the Services provided
by Elder Cabs. Our Services are available only to those individuals or companies who can form legally binding contracts under the applicable law. Therefore, user(s)
must not be a minor as per Indian Law; i.e. user(s) must be at least 18 years of age to be eligible to use our Services.
Elder Cabs advises its users that while accessing the web site/ the application, they must follow/abide by the related laws. Elder Cabs is not responsible for the possible consequences caused by your behavior during use of web site/application. Elder Cabs at all the times reserves the right to deny service.
USER ACCOUNTS, OFFERS AND PROMOTIONS:- Elder Cabs collects general user data including name, email ID, contact details etc. to facilitate services.
It is assumed that all information collected from the user is Correct & Accurate. Misuse and misrepresentation of identity or contact details will lead to automated termination of
services or the use of the platform without prior notice to such users.
User accounts bearing contact number and email IDs are created and owned by Elder Cabs. Any promotional discounts, offers and reward points in the form of Elder Cabs Money accumulated can be revoked without prior notice in the event of suspicious account activity or malafide intent of the user. In the case where the system is unable to establish unique identity of the user against a valid mobile number or e-mail ID, the account shall be indefinitely suspended. Elder Cabs reserves the full discretion to suspend a user's account in the above event and does not have the liability to share any account information whatsoever.
USAGE CONDITIONS:-You are advised to provide accurate information to Elder Cabs. Elder Cabs can verify the information that you have provided and choose to refuse the service or use of the Application / the Website without providing reasons.
By using the Application or Website you agree to:-
1. You have understood your contract with Elder Cabs for Website / Application usage and you have clearly understood the SERVICE with our CLARIFICATIONS.
2. Use the Application for personal purpose only.
3. You will not assign or otherwise transfer your account to any other person or legal entity.
4. YOU will not use the Service or Application for unlawful purposes, including but not limited to sending or storing any unlawful material or for fraudulent purposes.
5. YOU will not use the Service or Application to cause nuisance, annoyance or inconvenience.
6. You will not impair the proper operation of the network.
7. You will not try to harm the Service or Application in any way whatsoever.
8. You will not copy, or distribute the Application or other Elder Cabs Content without written permission from Elder Cabs.
9. You will keep your account password information confidential or any other identification we provide you which allows access to the Service and the Application.
10. You will provide us with whatever proof of identity we may reasonably request.
11. You will comply with all applicable law from your city, State and the country while using the Application or the Service.
In addition to other reasons mentioned under the Termination clause below, Elder Cabs reserves the right to immediately terminate the Service and the use of the Application should you not comply with any of the above rules.
o Asking the driver to break any Traffic/Transport/City Police and/or government rules for any purpose (especially reaching the destination earlier).
o Pressurizing the driver to overload the boot space of the Cab with luggage. The customer shall not be generally allowed to use the seating area of the Cab for placing any kind of luggage.
REPRESENTATION, WARRANTIES, INDEMNIFICATION AND LIMITATION OF LIABILITY
Without prejudice to the above, the Company makes no representation or warranties that:
1. The content of the pages of this website is for your general information and use only. It is subject to change without notice.
stored by us for use by third
parties: IP Address, Location
3. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or
suitability of the information and materials
found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly
exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
4. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be
your own responsibility to ensure that any
products, services or information available through this website meet your specific requirements.
5. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout,
look, appearance and graphics.
Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
6. All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
7. Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.
8. From time to time this website may also include links to other websites. These links are provided for your convenience to provide further
information. They do not signify
that we endorse the website(s). We have no responsibility for the content of the linked website(s).
9. Your use of this website and any dispute arising out of such use of the website is subject to the laws of India.
10. Specific offers will have might have additional Terms & Conditions which the user has to comply with in case he chooses to avail that offer.
If you are eligible for refunds based on the “Cancellation and Returns” policy above, then the refund will be remitted back to you in 5-7 working days. In case of any issues, write to us at firstname.lastname@example.org or call us at 7428203766.
The information contained in this website is for general information purposes only. The information is provided by eldercabs.com and its users and partners; while we try to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk or you may confirm with the Company by making a call to us.
Eldercabs.com disclaims all warranties of merchantability, relating to the information and description of the cab/taxi, car rental or any other product or service displayed on this website (including, without limitation, the pricing, photographs, list of amenities, general product descriptions, etc.), much of which information is provided by the respective suppliers/operators. Car or any other ratings displayed on this website are intended as only general guidelines, and eldercabs.com, eldercabs.com Affiliates and their respective suppliers do not guarantee the accuracy of the ratings. eldercabs.com, its Affiliates and their respective suppliers make no guarantees about the availability of specific products and services.
You also acknowledge that through this Site, eldercabs.com merely provides intermediary services in order to facilitate high quality services to you. eldercabs.com is not the last-mile service provider to you and therefore, eldercabs.com shall not be or deemed to be responsible for any lack or deficiency of services provided by any person (taxi/car rental operator, travel/tour operator or similar agency) you shall engage or hire or appoint pursuant to or resulting from, the material available in this Site. eldercabs.com, its Affiliates, and their respective suppliers hereby disclaim all warranties and conditions with regard to this information, software, products, and services, including all implied warranties and conditions of merchantability, satisfactory quality, and fitness for a particular purpose, title,andnon-infringement.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits are arising out of, or in connection with, the use of this website. Through this website you might be able to link to other websites which are not under the control of eldercabs.com. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Every effort is made to keep the website up and running smoothly. However, eldercabs.com takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
You may travel to certain destinations through certain routes which involve greater risks, entirely at your risk as to the cost and consequences. Eldercabs.com requests you to consult your local authorities and evaluate travel prohibitions, warning, announcements, and advisories issued by them before booking travel to certain destinations through certain routes. By promoting (through discounts and deals) any travel to particular destinations through particular routes, eldercabs.com does not represent or warrant that travel to such point is advisable or without risk. Eldercabs.com does not accept liability for damages, losses, or delays that may result from travel to such or any destinations. Eldercabs.com, its Affiliates and their respective suppliers are not liable for the acts, errors, omissions, representations, warranties, breaches or negligence of any taxi/car rental operators or other suppliers for any personal injuries, death, property damage, or other damages or expenses resulting there from. Eldercabs.com, its Affiliates and their respective suppliers have no liability and will make no refund in the event of any delay, strike, force majeure or other causes beyond their direct control, and they have no responsibility for any additional expense, omissions, delays, re–routing or acts of any government or authority.
Eldercabs.com will not sell, trade or disclose to third parties any information derived from the registration for, or use of, any online service (including names and addresses) without the consent of the user or customer (except as required by subpoena, search warrant, or other legal process or in the case of imminent physical harm to the user or others). We will allow suppliers to access the information for purposes of confirming your registration and providing you with benefits you are entitled to. When you register with us, we or any of our partners/affiliate/group companies may contact you from time to time to provide the offers/information of such products/services that we believe may benefit you. From time to time, we may contact you for market research purposes. We may contact you by email, phone, fax or mail.
We may change this policy from time to time by updating this section. You should check this section from time to time to keep yourself updated with the latest policy. This policy is effective from 1st April 2019.
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Cookies help us provide you better service, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies thought your browser setting, this may prevent you from taking full advantage of the website.
You agree to abide by the terms and conditions of purchase imposed by any supplier/operator with whom you elect to deal, including, but not limited to, payment of all amounts when due and with the supplier’s rules and restrictions regarding availability and use of fares, products, or services. You acknowledge that some third–party providers offering certain services and/or activities may require you to sign their liability waiver prior to participating in the service and/or activity they offer. You understand that any violation of any such supplier’s rules and restrictions may result in cancellation of your booking(s), in your being denied access to the applicable travel product or services, in your forfeiting any monies paid for such booking(s), and/or in eldercabs.com debiting your account for any costs we incur as a result of such violation. No waiver by eldercabs.com of any provision of these Terms and Conditions shall be binding except as set forth in writing and signed by its duly authorized representative. If any dispute arises between you and eldercabs.com during your use of the Site or thereafter, in connection with and arising from your use or attempt to use this Site, the dispute shall be referred to arbitration. The place of arbitration shall be Delhi, India. The arbitration proceedings shall be in the English or Hindi language. The said arbitration proceedings shall be governed and construed in accordance with the Arbitration and Conciliation Act, 1996 and modifications thereof as in force at the relevant time. These terms and conditions are governed by and shall be construed in accordance with the laws of the Republic of India and any dispute shall exclusively be subject to the jurisdiction of the appropriate Courts situated at Delhi India.
© Copyrights 2019 Elder Fleet Supply Solutions Private Limited. All Rights Reserved.